The Office of Contract Compliance serves as the support agency and administrative arm to the Equal Business Opportunity (EBO) Program and the Small Business Enterprise (SBE) Program. The mission of the Office of Contract Compliance is to ensure that the legislative intent of City Ordinance #5384 and City Ordinance #5366, which created the EBO and SBE Programs are carried out in all procurement activities and opportunities. Areas of administrative authority and/or enforcement include areas of City procurement activity: construction, professional services, and goods & non-professional services.

To file a complaint to the office of Contract Compliance, print the complaint form (pdf), complete it, and then mail the form to:

Office of Contract Compliance
125 N. Main Street, Rm. 546
Memphis, TN 38103
Office: (901) 636-6210

Mary L. Bright
Contract Compliance Officer
Mary.bright@memphistn.gov

Taunya Falkner
Contract Compliance Analyst
Taunya.falkner@memphistn.gov

Joyce Douglas
Contract Compliance Analyst
Joyce.Douglas@memphistn.gov

Contract Compliance Services Overview

• Provide information and assistance to M/WBEs to increase their ability to compete effectively for the award of City contracts.
• Keep M/WBEs apprised of opportunities for technical assistance and training.
• In conjunction with the Division of Finance, monitor contracts for compliance with M/WBE participation goals throughout the contract term.
• Assist where directed the Division of Finance in preparing compliance guidelines for contractors which would include monitoring and reporting procedures and recommendations for actions to be taken should noncompliance occur.
• Monitor the City's progress toward the achievement of M/WBE Program Goals.
• Issue an exit interview for any contract which includes M/WBE prime Contractor participation as a joint venture partner.
• Resolve disputes between M/WBE subcontractors and prime Contractors.
• Provide information, guidance and assistance in the M/WBE certification process.
• Oversee all City of Memphis Title VI Compliance Issues.
• Update and disseminate the M/WBE list throughout the City's Divisions.
• Participate in the establishment of M/WBE goals on City contracts over $100,000.
• Participate in the establishment of M/WBE goals on City professional services contracts over $50,000.

Certification Applications
Vendors interested in participating in the Equal Business Opportunity (EBO) and/or the Small Business Enterprise (SBE) Programs with the City of Memphis must be certified with one of the following agencies:

Uniform Certification Agency (UCA)
158 Madison Avenue
Suite 300
Memphis, TN 38103
Luke Yancy III, President and CEO of Mid-South Minority Business Council Continuum (MMBC)
Office: 901.525.6512
www.mmbc-memphis.org

Tennessee Minority Supplier Development Council (TMSDC)
Metro Center, Plaza I Building
220 Athens Way, Suite 105
Nashville, Tennessee 37228
Phone: 615.259.4699
Fax: 615.259.9480
Local Representative: Joyce Tabb
Direct: 901.830.8242
Email: info@tmsdc.net

Women's Business Enterprise National Council (WBENC)
WBEC South/Memphis
2800 Veterans Memorial Blvd, Ste 180
Metairi, LA  70002
Local Representative: Debbie Barber
Direct- Cell:   615.686.3996
e-mail:  dbarber02@comcast.net
www.wbenc.org